Our Return Policy
We know that you will love what you ordered but if something doesn't work out, we will gladly accept unworn, unwashed, unused with tags attached or defective merchandise for return or exchange within 21 days from the original shipping date or date of purchase. Please include order number and Send the item(s) back to us using any traceable method. Once we receive your package, we will promptly process your return.
Unless the item is defective, you will be responsible for shipping costs to send the item back to us.
Items purchased outside of the United States are not eligible for returns due to customs issues.
Your refund will be credited back to the original method of payment used to make the original purchase.
Original shipping costs are non-refundable.
We usually process returns quickly, but just in case, please allow up to 14 business days from when we receive the items for your account to be refunded. We will send you an email once we have completed the refund process.
For customer safety and hygienic reasons (teas,smudging products or elixir sprays are not eligible for returns /refunds)
Orders under $88 will be charge flat rate shiping at $7.95. Expedited Shipping will be additonal charge.
Orders above $88+ will receive FREE shipping. Expedited shipping will be additional charge.
Orders generally ship within 3-5 business days of the order being placed.
Custom orders may take up to 2 weeks to complete and ready to ship.
We do not ship on the weekends or holidays. Packages are sent via USPS First Class mail or Priority mail.
Orders from outside the United States are shipped by DHL Express Worldwide with typical 1-2 week delivery. Shipping times are not certain due to the many variables involved in international shipping. Delivery times are not guaranteed and we cannot be responsible for delays in shipping.